FAQs or Frequently Asked Questions
We understand that planning an event involves a lot of details and questions. Our Frequently Asked Questions (FAQs) section is designed to provide you with clear, concise answers to common queries about our services.Do guests have to pay to play?
Never, our games are always free and unlimited! The event host pays our rental fee so the only thing your guests need to do is…HAVE FUN! We believe entertainment should bring people together—not require them to pull out their wallet.
How much does it cost to play?
Nothing, it is always free and unlimited when we pull up!
Why should I rent Hoop Greensboro?
Hoop Greensboro isn’t just another rental—it’s where your event becomes the main event! We provide professional set up for 4 arcade basketball games that is excellent entertainment for kids, teens, and adults. Who doesn’t love something free and fun with a little friendly competition too.
What areas do you travel to?
Greensboro, Burlington, & High Point are our big 3 cities. We will go anywhere in Guilford County, Alamance County, Rockingham County, and Randolph County. We will also travel to Winston Salem.
What is the rental rate?
The rental rate is $250 for 2 hours or $400 for 4 hours. Each additional hour is $100.
Do you deliver the mobile arcade to any location?
Yes, we deliver the trailer anywhere you'd like. For locations beyond a 20-mile radius, we charge $2 per mile. The trailer is 10’ tall, 8.5’ wide and 18’ long. We recommend a flat area 30 feet long by 15 feet wide with 11 feet clearance.
What is included in the basic rental package?
The basic rental package includes our custom-built mobile arcade featuring four basketball games. Delivery up to 20 miles, set up, and clean up are all included in the price as well.
How do I book Hoop Greensboro for my event?
You can book us by visiting our website and clicking the "Book Now" button or contacting us directly:
phone: 419-377-3603
email: info@hoop-greensboro.com
Is there a deposit required to reserve a date?
Yes, we require a 50% deposit to secure your booking. The other 50% is due within 7 days of your event.
What is your cancellation policy?
Our cancellation policy will be detailed in your booking confirmation. Generally, cancellations made within a certain period prior to the event may incur a surrender of your deposit.
Can the mobile arcade be set up indoors?
Yes, our mobile arcade can be set up both indoors and outdoors, provided there is enough space and access for the trailer.
How much space is needed for the mobile arcade?
The trailer is 10’ tall, 8.5’ wide and 18’ long. We recommend a flat area 30 feet long by 15 feet wide with 11 feet clearance.
Do you provide staff to manage the arcade during the event?
We typically arrive to your event 15 minutes early to get set up. Our staff will go over the games and the trailer with you and answer any questions you may have. Then we leave the event and come back at the end of your party. The games and trailer don’t require any supervision so we are confident everything will be just fine. For large events, a staffing fee of $25/hour may apply.
What if I need additional hours beyond the initial booking?
Additional hours can be added for $100 per hour. It's best to arrange this in advance, but we may be able to accommodate last-minute extensions depending on availability.
What forms of payment do you accept?
We accept major credit cards, debit cards, and online payment methods. We will also accept cash or a check. Specific details will be provided during the booking process.
Is there an age limit for playing the arcade games?
Our arcade games are suitable for all ages, but we recommend adult supervision for younger children to ensure safety. We found 6 years and up is the sweet spot.
What happens in case of bad weather?
Hoop Greensboro will be there rain or shine! Rain doesn’t always mean your event is canceled. The trailer provides overhead protection while guests play. If severe weather makes your event unsafe, we’ll work with you to reschedule.
Can I book Hoop Greensboro for corporate events?
Absolutely! Hoop Greensboro is perfect for corporate events, team-building activities, company picnics, and more.
How far in advance should I book my event?
We recommend booking as early as possible to secure your preferred date and time, especially during peak seasons.
Do you offer discounts for multiple bookings or referrals?
We occasionally offer discounts for multiple bookings or referrals. Please contact us for current promotions and special offers.
How can I contact Hoop Greensboro if I have more questions?
You can reach us via our website's contact form, email, or by phone. Go to our contact page to get started!
This is such a cool idea, do you have a patent?
We do! We are officially “Patent Pending” and have filed with the USPTO agency. Our design patent keeps our idea safe from others encroaching and stealing it but also allows us to operate safely in this space.
Can I Rent Hoop Greensboro for a corporate event?
Definitely.
Is Hoop Greensboro good for PTO events?
Only if you want the kids to have an amazing time for hours.
Does Hoop Greensboro come to churches?
Absolutely, we have been to a number of church based events. This is a great Bible School celebration.
Has Hoop Greensboro set up at festivals?
Sure have! Our game play keeps people moving as each round lasts for about one minute so the line moves quick and people can have multiple turns without a long wait to play!
Would Hoop Greensboro be a good addition for a graduation party?
We have had great reviews from our recent graduates as we help celebrate their accomplishment.
Has Hoop Greensboro come to any HOA events?
We have and we love celebrating great communities!
Can Hoop Greensboro go to breweries?
Basketball & Brews can be a winning combination. Ask about setting up a custom league at your favorite brewery!
What about Hoop Greensboro for a wedding?
We think our rental unit is polished and aesthetically pleasing enough to be a great entertainment option for a wedding
Experience the Ultimate Mobile Arcade. The Only Custom Basketball Arcade
Don’t wait to experience the thrill of Hoop Greensboro’s mobile arcade at your next event! Whether it’s a birthday party, corporate gathering, or special celebration, we bring the excitement and competition directly to you. With our unique setup featuring four custom-built basketball games, we guarantee non-stop fun and unforgettable memories.